This Email2sms SMTP issue is resolved.
The remaining backlog of emails will be processed as Microsoft365 resubmits them to 2sms over the next 24 hours.
We will provide a full incident report early next week.
Sep 29, 16:45 UTC
We are continuing to monitor the backlog catch-up; we see a 19% completion of processing of the email backlog. Customers may experience delivery of these delayed messages out of sequence due to the nature of Microsoft365's deferred retries. New requests are handled immediately in parallel with this catch-up.
Sep 29, 12:59 UTC
We’ve deployed a fix that corrects processing from Microsoft 365 Exchange.
Users should now see SMTP processing restored and the backlog of emails queued with M365 now processing.
We’re monitoring to ensure continued restoration.
Sep 29, 10:00 UTC
We are currently seeing processing issues for Email2sms SMTP traffic. We are investigating the cause and will update shortly. Traffic sent to our inboxes will be queued and released when the issues are resolved.
Sep 29, 05:00 UTC