All Systems Operational
Uptime over the past 90 days. View historical uptime.
XML Gateway API
Operational
90 days ago
100.0 % uptime
Today
Customer Portal
Operational
90 days ago
100.0 % uptime
Today
New Customer Portal
Operational
90 days ago
100.0 % uptime
Today
2sms API
Operational
90 days ago
100.0 % uptime
Today
Shared Shortcodes
Operational
90 days ago
100.0 % uptime
Today
Dedicated Shortcodes
Operational
90 days ago
100.0 % uptime
Today
Alphanumeric SenderIDs Operational
90 days ago
100.0 % uptime
Today
Email2sms
Operational
90 days ago
100.0 % uptime
Today
SMSC
Operational
90 days ago
100.0 % uptime
Today
SMTP
Operational
90 days ago
88.88 % uptime
Today
SNPP
Operational
90 days ago
100.0 % uptime
Today
WebServices
Operational
90 days ago
100.0 % uptime
Today
Support Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023
Email2sms SMTP processing delays
Resolved - This Email2sms SMTP issue is resolved.

The remaining backlog of emails will be processed as Microsoft365 resubmits them to 2sms over the next 24 hours.

We will provide a full incident report early next week.
Sep 29, 16:45 UTC
Update - We are continuing to monitor the backlog catch-up; we see a 19% completion of processing of the email backlog. Customers may experience delivery of these delayed messages out of sequence due to the nature of Microsoft365's deferred retries. New requests are handled immediately in parallel with this catch-up.
Sep 29, 12:59 UTC
Monitoring - We’ve deployed a fix that corrects processing from Microsoft 365 Exchange.

Users should now see SMTP processing restored and the backlog of emails queued with M365 now processing.

We’re monitoring to ensure continued restoration.
Sep 29, 10:00 UTC
Investigating - We are currently seeing processing issues for Email2sms SMTP traffic. We are investigating the cause and will update shortly. Traffic sent to our inboxes will be queued and released when the issues are resolved.
Sep 29, 05:00 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023
2SMS Essential Upgrade works scheduled 19th September 07:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 19, 11:03 UTC
Verifying - Verification is currently underway for the maintenance items.
Sep 19, 09:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 19, 07:00 UTC
Scheduled - Please be advised that we will be performing essential upgrade works to our servers out of hours September 19th
Sep 8, 14:46 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

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