Delay in Update Messages
Incident Report for 2sms LLC
Resolved
This incident has been resolved.
Posted Aug 23, 2022 - 17:27 UTC
Monitoring
The Backlog of updates has been processed and we are monitoring
Posted Aug 23, 2022 - 17:06 UTC
Identified
We are working with the carriers to clear the backlog
Posted Aug 23, 2022 - 16:52 UTC
Investigating
We are working on an issue of reported slowdown in SMS. All SMS are being sent on time but we are experiencing a delay in the updates status messages being received and getting applied to the portal.
Posted Aug 23, 2022 - 16:50 UTC
This incident affected: Customer Portal.